This Website is intended for use by representatives of licensed healthcare facilities, pharmacies, institutions, government agencies, and other qualified business entities. It is not intended for patients, individual consumers, or members of the general public.
1. Information We Collect
Depending on how you interact with us, we may collect:
- name, job title, company or facility name, department, email address, phone number, mailing address, and other business contact information;
- facility or organizational details, including facility type, billing or shipping addresses, and other account-related information;
- licensing, tax, compliance, and credentialing information needed to evaluate eligibility to purchase regulated products or establish an account;
- RFQ, custom quote, product inquiry, NDC, item code, quantity, timing, and comment information that you submit;
- onboarding documents, payment setup information, and related account administration materials;
- correspondence records, customer service history, and other communications you send to us; and
- limited technical or administrative information generated through ordinary Website operation, security monitoring, or recordkeeping, where applicable.
2. How We Use Information
We use submitted information to:
- respond to inquiries and communicate with you;
- review RFQs and custom quote requests;
- verify identity, business status, licensure, and eligibility using the information you provide and other lawful sources where appropriate;
- process customer onboarding and establish business accounts;
- maintain account, compliance, and operational records;
- coordinate sourcing, order-related follow-up, shipping logistics, and service support;
- manage compliance, traceability, audit, and documentation obligations;
- send newsletters or informational updates to users who subscribe;
- improve our business operations, customer service, and record accuracy; and
- comply with applicable legal, regulatory, contractual, and business requirements.
3. Consent to Contact
If you contact us, submit a Website form, request a quote, begin onboarding, or otherwise provide your contact information to Premium Rx National, you authorize us to contact you by phone, email, and mail regarding your request and related business matters, including quotes, onboarding, compliance, account administration, and service follow-up.
If you sign up for a newsletter or other email updates, you authorize us to send you informational and marketing emails. You may unsubscribe from non-essential marketing or newsletter emails at any time. Even if you opt out of marketing messages, we may still contact you regarding operational, transactional, compliance-related, or legally required matters.
4. How We Share Information
Premium Rx National does not sell, rent, trade, or otherwise disclose personal or business contact information to unrelated third parties for their own marketing, lead generation, or commercial purposes.
As a general rule, submitted information is used internally by Premium Rx National personnel who need access for customer service, quote response, onboarding, compliance, account administration, or related operational purposes. Limited disclosure may occur only:
- when required by applicable law, subpoena, court order, regulatory request, or other lawful process;
- when necessary to protect the rights, property, or safety of Premium Rx National, our personnel, or others; or
- when you specifically request or authorize coordination as part of a compliance, onboarding, or business workflow.
5. Data Security
Premium Rx National uses reasonable administrative, technical, and organizational safeguards designed to protect submitted information from unauthorized access, loss, misuse, or alteration. Access to submitted information is limited to personnel with a legitimate business need.
No Website, database, email transmission, or internet-based system can be guaranteed to be completely secure. For that reason, please do not submit highly sensitive personal information unless specifically requested through an appropriate secure process.
6. Data Retention
We retain submitted information for as long as reasonably necessary for the purposes described on this page, including customer service, onboarding, account administration, compliance, tax, accounting, audit, dispute resolution, internal recordkeeping, and legal or regulatory obligations. Retention periods may vary depending on the nature of the information and the applicable business or legal requirement.
7. Accuracy and Updating of Information
You are responsible for providing accurate and current information. If your contact details, facility information, licensing status, or other submitted information changes, you should notify Premium Rx National so we can update our records where appropriate.
8. Your Choices
You may contact Premium Rx National to:
- request correction or updating of business contact information we maintain;
- ask questions about how your submitted information is used;
- opt out of newsletters or non-essential marketing emails; or
- request deletion of information, subject to any legal, regulatory, compliance, accounting, audit, document retention, or legitimate business obligations that require us to keep certain records.
9. Business Use Only; Do Not Submit Patient or Consumer Information
This Website is intended for business-to-business communications. Please do not submit patient records, prescriptions, Social Security numbers, insurance details, or protected health information through general Website forms unless Premium Rx National has specifically instructed you to use a designated secure process for a legitimate business purpose.
Premium Rx National does not seek to collect information from minors through this Website.
10. Third-Party Websites
If this Website contains links to third-party websites or resources, those websites operate under their own terms and policies. Premium Rx National is not responsible for the privacy, security, or content practices of third-party sites.
11. Changes to This Page
Premium Rx National may update this Use of Personal Information page from time to time. Any changes become effective when posted on the Website unless a later date is stated.
12. Contact
Questions about this Use of Personal Information page or about submitted information may be directed to cs@prnpharma.com or through the contact information listed on this Website.
Related policies: Website Terms & Conditions
